- Have you ever over-reacted to a situation?
- Have you ever taken something personally that really wasn’t personal?
- Have you ever misinterpreted the tone in an email and responded with “tone”?
- Have you ever judged someone unfairly?
We all do this, it is the nature of the mind. But sometimes it can cost us a lot: such as a critical deadline, a customer, a promotion, money, or health and well being.